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FAQs

If an item is out of stock, you can contact our team to find out when it will be available. Usually, items are only out of stock temporarily and will be available online again shortly.

You may purchase up to 20 of any specific items per order online. If you would like to place a larger order, please contact Customercare@cemoy.com.au and our team will assist you.

If your order enquiry is in relation to wholesaling, please contact info@cemoy.com for further information.

Simply enter your code in the box provided when checking out and the promotion will be applied to your order total.

All offers are available for a limited time only and are subject to availability. Multiple offers cannot be used in conjunction with each other unless otherwise stated. If you have any issues applying a valid offer code, please contact our team for assistance.

To stay up to date with our latest promotions and receive exclusive offers and discounts, sign up  for our newsletter and follow us on social media @cemoyofficial.

We use Stripe to securely process payment on all orders. We accept payment with Visa, Mastercard and American Express. Once payment has been processed you will receive an email confirming your order has been received.

Yes, all prices are GST inclusive. You can view the GST on your order during the checkout process.

Please get in touch and contact our team, we’ll be happy to help.

Yes, we offer complimentary gift wrapping on all orders. Simply tick the ‘This is a gift’ box upon checking out and we will be glad to prepare your order ready for gifting to someone special.

All our products are formulated to be safe for use during pregnancy and breastfeeding, but we always recommend speaking with a health care professional if you have any concerns.

If you have any more queries regarding product safety, please email info@cemoy.com.

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